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One of our clients; an American multinational technology company, is in search of an M365 Technical Advisor to work between 5 pm and 1 am UTC.
In this role, you’ll provide technical solutions to customers who are in the (paid) Microsoft Business Assist support program and additionally provide technical advice to the same customers and help them get the most out of their Microsoft 365 subscriptions.
In this role, you will:
To be successful in this role, you need:
At least 2 years of experience in one or more of the following areas :
Solid general understanding of Microsoft 365 workloads and additionally be specialized (deep dive) in at least one of the following workloads :
Please note that you willl be required to complete a recurring Identity Verification check (IDV) and the to be considered, you agree to meet the device and tool requirements listed below.
Device Requirements (a live verification will be conducted to ensure the following requirements are met prior to the start of the engagement):
Dedicated Laptop or PC: For this project, with no additional work or personal software installed. The machine must not be joined to another company’s domain or managed by any remote management.
OR
A laptop/PC with DUAL boot:
Boot 1: Personal and work partition.
Boot 2: Environment dedicated to the project.
Operating System: Windows 11 Pro compatible (latest updates installed and activated with a genuine product key).
Memory: Minimum of 16GB RAM
Processor: At least Intel 8th generation (Coffee Lake / Newer) or equivalent in AMD.
Module: Trusted Platform Module (TPM) 2.0 version is required.
Storage: Minimum of 160GB SSD with 64 GB free space for the partition.
Network: LAN (local access network) required. Freelancers will not connect to the provided systems and tools using WiFi.
Internet Speed: Minimum of 50 Mbps upload/download speed.
Antivirus: No 3rd-party antivirus software installed. Only Microsoft Defender is allowed with the latest update.
Webcam: Required and must be Microsoft Teams compatible with at least 720p resolution.
Microphone and Headset: Required and must be USB type 3.0, Microsoft Teams compliant, with background noise cancellation.
Monitor: Strongly suggest and prefer that freelancers use dual monitors. At least one monitor is required to have at least 1368x720 or higher resolution.
All your information will be kept confidential according to EEO guidelines.
Northwestern Memorial Healthcare