We're seeking an AR Officer who can take ownership of the end-to-end accounts receivable function. In this role, you will manage invoicing, receipting, collections, reconciliations, reporting, and customer/stakeholder coordination to ensure accurate billing, timely cash flow, and strong financial controls.
- Manage end-to-end accounts receivable processes including raising invoices, credit notes, and receipts.
- Monitor the AR inbox and respond to customer billing inquiries in a timely and professional manner.
- Conduct daily receipting and allocation of customer payments across multiple currencies and methods (EFT, credit card, international transfers).
- Monitor customer accounts for overdue payments, issue reminders, and perform proactive collections calls/emails.
- Prepare and distribute monthly customer statements.
- Perform customer account reconciliations to ensure accuracy of records.
- Work closely with the Customer Success and Sales teams to resolve billing disputes or discrepancies.
- Support cash flow forecasting by maintaining accurate reporting on outstanding receivables.
- Assist with credit control by assessing new customer applications and monitoring customer credit limits.
- Contribute to month-end processes, including preparation of AR reports, ageing analysis, and journals for accrued revenue.
- Ensure compliance with internal controls, company policies, and accounting standards.
- Provide documentation and respond to queries during financial audits.
- Identify opportunities for process improvements and support automation initiatives within the finance function.
- Other role specific duties as they arise.
Requirements
- Bachelor’s degree in Accounting, Finance, or a related field.
- 2–3 years of experience in accounts receivable or general finance administration, ideally within a SaaS, technology, or fast-growth company environment.
- Strong understanding of accounts receivable processes and revenue recognition principles.
- Experience using ERP or accounting software (NetSuite, Microsoft Dynamics 365, Xero, MYOB, or similar).
- Proficiency in Excel and strong computer literacy across the MS Office or Google Suite.
- Excellent attention to detail and accuracy with financial data.
- Strong communication and negotiation skills for liaising with customers and internal stakeholders.
- Ability to manage competing priorities and work under pressure in a fast-paced environment.
Benefits
Why Join Twoconnect?
We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:
- Work onsite
- Monday to Friday 7AM to 4PM PHT (adjustments will be made for daylight saving time)
- HMO with 1 free dependent and medical reimbursements
- Government-mandated benefits
- Onsite allowances and other bonuses
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.
We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.
Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.
Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.
🔗 Learn more about us through our official pages:
Website: https://twoconnect.com.au/
Careers: https://apply.workable.com/twoconnect-careers/
LinkedIn: https://linkedin.com/company/twoconnectau
Facebook: https://www.facebook.com/2woconnect/
Instagram: https://www.instagram.com/twoconnect_/
