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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7tpv6-0-0"><strong><span data-offset-key="7tpv6-0-0"><span data-text="true">About Toast</span></span></strong></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fiot3-0-0"><span data-offset-key="fiot3-0-0"><span data-text="true">Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8ndpk-0-0"><strong><span data-offset-key="8ndpk-0-0"><span data-text="true">About The Roll*</span></span></strong></div>
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<p>We’re looking for an <strong>Associate Director of Product Design</strong> with a deep passion for crafting exceptional user experiences and leading teams to lead our Platform experiences. In this role, you will play a pivotal part in shaping the design, strategy, and vision that help restaurants manage employee accounts, permissions, menus, locations, settings, and configurations—while also guiding the evolution of AI to help streamline workflows and decision-making.</p>
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<p>The ideal candidate is an amazing systems thinker with a strong portfolio that demonstrates an ability to balance user goals with business objectives, while delivering intuitive experiences that “Do right by the customer.” You know how to balance high craft and speed, are a passionate advocate for customer-centered design, are not afraid to dig into the metrics, and are a skilled mentor who fosters a culture of creativity and experimentation. You'll work cross-functionally with product and engineering to define strategy and inspire the teams.</p>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ahe5d-0-0"><strong><span data-offset-key="ahe5d-0-0"><span data-text="true">The right ingredients* (Requirements)</span></span></strong></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7jl8r-0-0"><span data-offset-key="7jl8r-0-0"><span data-text="true">5+ years of design </span></span><span id="popover-trigger-:r96:" class="chakra-text css-1j6t0d7"><span data-offset-key="7jl8r-1-0"><span data-text="true">leadership</span></span></span><span data-offset-key="7jl8r-2-0"><span data-text="true"> experience</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="eko6s-0-0"><span data-offset-key="eko6s-0-0"><span data-text="true">7+ years in a design role</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3j70b-0-0"><span data-offset-key="3j70b-0-0"><span data-text="true">1+ years management experience required</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="bp4sc-0-0"><span data-offset-key="bp4sc-0-0"><span data-text="true">Design end-to-end product experiences that solve complex problems across multiple surfaces and do right by the customer</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="30rgb-0-0"><span data-offset-key="30rgb-0-0"><span data-text="true">Mentor and inspire a high-performing design team, fostering a culture of creativity, design excellence, and impact</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2foid-0-0"><span data-offset-key="2foid-0-0"><span data-text="true">Coach team members to continually improve their craft and deliver a remarkable experience</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="362tq-0-0"><span data-offset-key="362tq-0-0"><span data-text="true">Regularly conduct design reviews to obtain feedback, iterating on designs to improve results</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="54vvo-0-0"><span data-offset-key="54vvo-0-0"><span data-text="true">Collaborate cross-functionally with product and engineering to understand users, translating that comprehending into strategy that drives customer and business outcomes</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="clji-0-0"><span data-offset-key="clji-0-0"><span data-text="true">Solid communication and stakeholder management skills with an ability to build relationships both within and outside of the product organization</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="est49-0-0"><span data-offset-key="est49-0-0"><span data-text="true">Lead qualitative and quantitative research to inform design decisions and continuously improve product experiences</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="77ag1-0-0"><span data-offset-key="77ag1-0-0"><span data-text="true">Enduring sense of curiosity with a desire to continuously learn and evolve</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="41jqd-0-0"><span data-offset-key="41jqd-0-0"><span data-text="true">Advanced proficiency in Figma and other prototyping and design collaboration tools</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="1huni-0-0"><span data-offset-key="1huni-0-0"><span data-text="true">Ability to work core EST hours to collaborate with team members</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="836kt-0-0"><strong><span data-offset-key="836kt-0-0"><span data-text="true">About You</span></span></strong></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ef1s4-0-0"><span data-offset-key="ef1s4-0-0"><span data-text="true">You are a dynamic leader with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice:</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="cod7d-0-0"><span data-offset-key="cod7d-0-0"><span data-text="true">You have a founder’s mentality:</span></span><span data-offset-key="cod7d-0-1"><span data-text="true"> and exhibit ownership of outcomes over outputs. You define and track success within the areas you own.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="ehbah-0-0"><span data-offset-key="ehbah-0-0"><span data-text="true">You </span></span><span id="popover-trigger-:r98:" class="chakra-text css-1h4n5cs"><span data-offset-key="ehbah-1-0"><span data-text="true">lift</span></span></span><span data-offset-key="ehbah-2-0"><span data-text="true"> others up:</span></span><span data-offset-key="ehbah-2-1"><span data-text="true"> and work to exhibit true </span></span><span id="popover-trigger-:r9a:" class="chakra-text css-1j6t0d7"><span data-offset-key="ehbah-3-0"><span data-text="true">leadership</span></span></span><span data-offset-key="ehbah-4-0"><span data-text="true">. You build a productive and psychologically safe culture within your team.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8h6o7-0-0"><span data-offset-key="8h6o7-0-0"><span data-text="true">You drive action through influence:</span></span><span data-offset-key="8h6o7-0-1"><span data-text="true"> and appreciate that building trusting and productive relationships with those around you</span></span> <span data-offset-key="8h6o7-0-3"><span data-text="true">is integral to </span></span><span id="popover-trigger-:r9c:" class="chakra-text css-1j6t0d7"><span data-offset-key="8h6o7-1-0"><span data-text="true">driving</span></span></span><span data-offset-key="8h6o7-2-0"><span data-text="true"> action. You build </span></span><span id="popover-trigger-:r9e:" class="chakra-text css-1j6t0d7"><span data-offset-key="8h6o7-3-0"><span data-text="true">strong</span></span></span><span data-offset-key="8h6o7-4-0"><span data-text="true"> relationships to enact influence within your </span></span><span id="popover-trigger-:r9g:" class="chakra-text css-1j6t0d7"><span data-offset-key="8h6o7-5-0"><span data-text="true">leadership</span></span></span><span data-offset-key="8h6o7-6-0"><span data-text="true"> partners.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9utdr-0-0"><span data-offset-key="9utdr-0-0"><span data-text="true">You build </span></span><span id="popover-trigger-:r9i:" class="chakra-text css-1j6t0d7"><span data-offset-key="9utdr-1-0"><span data-text="true">strong</span></span></span><span data-offset-key="9utdr-2-0"><span data-text="true"> perspectives: </span></span><span data-offset-key="9utdr-2-1"><span data-text="true">and guide yourself and your teams to make good decisions quickly and often. You leverage multiple inputs to make informed decisions and build increased confidence in your </span></span><span id="popover-trigger-:r9k:" class="chakra-text css-1j6t0d7"><span data-offset-key="9utdr-3-0"><span data-text="true">leadership</span></span></span><span data-offset-key="9utdr-4-0"><span data-text="true"> decision making over time.</span></span></div>
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<li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="butrn" data-offset-key="a27d9-0-0">
<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="a27d9-0-0"><span data-offset-key="a27d9-0-0"><span data-text="true">You raise the bar: </span></span><span data-offset-key="a27d9-0-1"><span data-text="true">and </span></span><span id="popover-trigger-:r9m:" class="chakra-text css-8zk7oi"><span data-offset-key="a27d9-1-0"><span data-text="true">commit</span></span></span><span data-offset-key="a27d9-2-0"><span data-text="true"> to continually improving the skills of those you manage. You set a high bar for quality within your team.</span></span></div>
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<p><strong>AI at Toast</strong></p>
<p>At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.</p>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="k1so-0-0"><strong><span data-offset-key="k1so-0-0"><span data-text="true">Our Spread* of Total Rewards</span></span></strong></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="cf2nu-0-0"><span data-offset-key="cf2nu-0-0"><span data-text="true">We strive to provide competitive compensation and benefits programs that help to attract, retain, and </span></span><span id="popover-trigger-:r9o:" class="chakra-text css-1j6t0d7"><span data-offset-key="cf2nu-1-0"><span data-text="true">motivate</span></span></span><span data-offset-key="cf2nu-2-0"><span data-text="true"> the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at </span></span><a class="lxvs42t" href="https://careers.toasttab.com/toast-benefits" target="_self"><span data-offset-key="cf2nu-3-0"><span data-text="true">https://careers.toasttab.com/toast-benefits</span></span></a><span data-offset-key="cf2nu-4-0"><span data-text="true">.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="lqq1-0-0"><span data-offset-key="lqq1-0-0"><span data-text="true">*Bread puns encouraged but not required</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5rnsj-0-0"><strong><span data-offset-key="5rnsj-0-0"><span data-text="true">We are Toasters</span></span></strong></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2ama8-0-0"><span data-offset-key="2ama8-0-0"><span data-text="true">Diversity, Equity, and Inclusion is Baked into our Recipe for Success. At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.</span></span></div>
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<div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="405cm-0-0"><span data-offset-key="405cm-0-0"><span data-text="true">Bready* to make a change?</span></span></div>
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<p><br><br></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. </span>In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).</p></div><div class="title">Pay Range</div><div class="pay-range"><span>$160,000</span><span class="divider">—</span><span>$256,000 USD</span></div></div></div><div class="content-conclusion"><p> </p>
<p><strong><strong data-stringify-type="bold">Diversity, Equity, and Inclusion is Baked into our Recipe for Success</strong></strong></p>
<p>At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.</p>
<p><span style="font-weight: 400;"><strong data-stringify-type="bold">We Thrive Together</strong></span></p>
<p><span style="font-weight: 400;">We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: <a class="c-link" href="https://careers.toasttab.com/locations-toast" target="_blank" data-stringify-link="https://careers.toasttab.com/locations-toast" data-sk="tooltip_parent">https://careers.toasttab.com/locations-toast</a>.</span></p>
<p><strong>Apply today!</strong></p>
<p>Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact <a href="mailto:[email protected]">[email protected]</a>.</p>
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<p><em>For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</em></p></div>
