ABOUT OUR ORGANIZATION
For over a decade, STEM From Dance (SFD) has been committed to empowering girls of color with the skills, experiences, and confidence to pursue careers in STEM — all through the power of dance. Our mission is rooted in addressing the systemic underrepresentation of women of color in STEM fields. Through our innovative programs and steadfast community support, girls cultivate their creativity, fortify their confidence, and leverage technology to pioneer bold innovations.
Our vision is ambitious: to impact the lives of one million girls, guiding them towards thriving careers in STEM. Already on the path to national and global recognition, SFD is at the forefront of integrating dance with STEM education, driving the charge toward greater representation of women of color in STEM. We envision a future where the STEM landscape is diverse, equitable, and inclusive, where women of color participate, lead, and innovate.
Built on a foundation of a bold mission, a strategic growth plan, and unwavering core values, STEM From Dance is poised to change the face of STEM.
ABOUT THE ROLE
Reporting to the Manager of Operations, you will work to develop Salesforce automations and workflows to support org-wide needs, such as data tracking and processes. This role will oversee all aspects of Salesforce’s functionality, including the integrations of external platforms, such as FormAssembly, PandaDoc, Google Workspace, and Disco AI Social Learning. A key part of your role will involve a deep understanding of Salesforce and providing ongoing expertise in backend operations to improve efficiency.
WHAT YOU’ll DO
Key responsibilities will include:
Salesforce Administration (50%)
- Collaborate with partners, participants, and staff to define and document optimal workflow processes.
- Configure and maintain Salesforce objects (Contacts, Opportunities, Enrollments, Venues, Campaigns).
- Design and deploy automated web forms (e.g., FormAssembly) for registrations, reports, and surveys.
- Maintain program-related records (enrollment, attendance, impact metrics) with accurate data mappings.
- Serve as the subject-matter expert on Salesforce backend operations.
- Design advanced dashboards and data-visualization projects to support strategic decision-making.
- Continuously refine data structures, validation rules, and process builders to align with organizational goals.
- Monitor new Salesforce releases and propose feature enhancements.
- Automate email alerts, approval processes, and task assignments to support partner coordination.
- Build custom dashboards and reports to surface insights on engagement, program impact, and donor retention.
Workflow & System Integration (10%)
- Optimize and integrate Salesforce with external systems (PandaDoc, Disco, Google Drive).
- Configure connections to email-marketing platforms, donation processors, and event-management tools.
- Embed external waivers/clauses into FormAssembly and ensure seamless sync with Salesforce.
- Update workflows, fields, and reports to meet evolving cross-departmental requirements.
Collaboration & Training (10%)
- Partner with the Manager of Operations to intake and prioritize cross-departmental data and reporting requests.
- Train staff on Salesforce best practices: data entry, report creation, and workflow management.
- Act as a strategic thought partner—participate in solution design workshops and process‐improvement initiatives.
- Provide ongoing troubleshooting and technical support for Salesforce-related issues.
AI Generalist (30%—embedded across duties)
- Solution Discovery: Research and evaluate AI-powered tools (ChatGPT, custom bots, APIs) relevant to STEM From Dance’s needs.
- Rapid Prototyping: Develop quick-turn integrations or proof-of-concepts—chatbots for participant FAQs, AI-driven data-cleanup scripts, automated content generators.
- Testing & Assessment: Design test plans to measure effectiveness, accuracy, and ROI of AI implementations.
- Deployment & Documentation: Implement approved AI solutions; create user guides, training materials, and governance guidelines.
- Cross-Functional Enablement: Collaborate with IT, Programs, Development, and Marketing to identify AI use cases and drive adoption.
Requirements
Qualifications
Required:
- 2+ years of hands-on Salesforce administration (Sales Cloud, Service Cloud).
- Proven experience with FormAssembly or similar form builders integrated into Salesforce.
- Strong understanding of data modeling, process automation, and report/dashboard creation.
- Familiarity with REST APIs and middleware platforms.
- Excellent communication skills and ability to train non-technical users.
- Demonstrated curiosity about AI technologies and their practical applications.
Preferred:
- Salesforce Administrator certification (ADM-201) or higher (desired).
- Experience with AI/ML platforms and building simple chatbots (e.g., using OpenAI, Microsoft Azure AI).
- Basic scripting skills (JavaScript, Python) for API integrations and data transformations.
- Prior exposure to nonprofit or education-sector CRM implementations.
The anticipated compensation for this role is as follows per country:
Costa Rica: CRC 506,485 - CRC 843,662 per month
Colombia: COP 8,688,313 - COP 9,372,938 per month
Chile: CLP 1,977,185 - CLP 2,725,857 per month
Peru: PEN 7,267 - PEN 8,473 per month
Mexico: MXN 39,409 - MXN 44,138 per month
Benefits
BENEFITS: STEM From Dance offers a competitive total compensation package inclusive of benefits such as health insurance, 401(k) retirement plan, generous paid time off, flexible schedules, and extensive learning opportunities. More details can be provided upon request.
TRAVEL: While not a regular part of the role, occasional travel — such as to New York City or other major events — may be required as opportunities arise.
Location: This is a remote position based in Latin America (Mexico, Brazil, Chile, Peru, Colombia, or Costa Rica). While travel is not frequent, you may occasionally be asked to attend in-person meetings in New York City or other key events.
