About Givenchy
Givenchy, a distinguished name in luxury fashion, is part of the prestigious LVMH Group, which encompasses 75 luxury maisons renowned for their commitment to excellence and innovation. As an employer, Givenchy offers a dynamic environment where creativity and audacity are celebrated, providing employees with opportunities for growth and development within the brand and across the LVMH Group.
Responsibilities
- Cultivate and deepen client relationships to achieve sales targets.
- Drive client loyalty and increase spending with both new and existing clients.
- Identify and capitalize on business opportunities to consistently meet or exceed sales goals.
- Lead managers in fostering client development activities among team members.
- Engage with loyal clients' community involvement to create CSR opportunities.
- Exhibit sales leadership by actively participating on the sales floor and managing client relationships.
- Enhance the client experience by delivering unique, personalized, and memorable moments.
- Ensure continuous Client Experience management presence on the sales floor, coaching the team on the selling ceremony.
- Optimize hospitality and store amenities to create exceptional experiences.
- Act on client feedback to improve customer service.
- Mentor and lead boutique teams, fostering an engaging and high-performance environment.
- Recruit talent to ensure a best-in-class service and selling environment.
- Develop and execute action plans to recognize, reward, and develop talent.
- Provide continuous coaching and qualitative feedback.
Qualifications
- 5-10 years of retail, hospitality, or cross-industry experience.
- 5-10 years of management experience.
- Bachelor's degree preferred.
- Excellent verbal, written, and listening communication skills.
- Proficient presentation skills.
- Advanced knowledge of Microsoft Office, Outlook, and video-telephony technology.
- Proven ability to develop community relationships to generate revenue.
- Experience managing multiple commitments diplomatically.
- Multilingual abilities are a plus.
Skills
- Leadership and team management
- Client relationship management
- Sales and business development
- Communication and presentation
- Strategic planning and execution
- Community engagement and networking
- Proficiency in Microsoft Office and digital communication tools
Experience Requirements
Minimum 10 years
Education Requirements
Bachelor's degree preferred
Compensation
Compensation ranges from $140,000 to $165,000, dependent on skills and experience.
Job Benefits
The benefits package includes medical, dental, vision, short and long-term disability insurance, various paid time off programs, employee discounts, and a retirement plan with employer contribution.
Givenchy Culture
Givenchy fosters a culture of audacity and creativity, encouraging employees to embody the brand's legacy while contributing to its future. As part of the LVMH Group, the company values diversity and inclusion, offering a supportive environment where talent is nurtured and developed. Employees are encouraged to engage in professional development and are provided with opportunities for career advancement within the brand and the broader LVMH Group.
