We are seeking a Senior Evaluative User Researcher to remotely evaluate products and design concepts with users and partner closely with product teams to drive user-centered decisions. This role is critical for ensuring our enterprise software delivers intuitive, effective experiences through rigorous evaluative research.
• Bachelor’s or master’s degree and 5+ years of experience OR equivalent professional experience.
• Demonstrated experience evaluating products and design concepts using methods such as Usability Testing, SUS, Preference Testing, Surveys, First Click Testing, Card Sorting, Questionnaires, Heuristics.
• Experience with User Testing platform for both unmoderated and moderated studies
• Experienced with Figma and Fig Jam
• Experienced planning, moderating, synthesizes data into actionable insights, reporting findings, and evangelizes research insights.
• Enjoys great research method debates and thrives on iterating based on feedback.
• Naturally curious with demonstrated excellence in critical thinking and tackling complex situations and problems.
• Excellence in written and verbal communication skills, including user, product team and stakeholder interactions and presentations.
• Experience with Agile processes and tools including refinement, estimation (Jira)
• Experience working with enterprise software in a fast-paced product team.