About snappi
At Snappi, we're building a neobank from the ground up. Our mission is to empower financial freedom through technology, offering innovative and transparent digital banking solutions.
Join us in reshaping the financial landscape!
About the role
We’re looking for a Commercial Account Executive to strengthen our commercial team and support the growth, activation, and performance of our merchant partnerships.
This is a junior-to-mid commercial role ideal for someone who likes working with merchants, understands eCommerce dynamics, and wants to grow in fintech. You will work closely with Sales, Marketing, Product, Operations, and Client Success to ensure every merchant gets the most out of Snappi Pay Later.
What you'll be doing
- Ensure new merchants are fully activated commercially (site banners, hero images, pop-ups, SM posts, newsletters, platforms).
- Support merchants with day-to-day requests and coordinate internally to resolve issues (non-technical).
- Track BNPL metrics (initiations, approval rates, conversion, usage trends).
- Build weekly performance insights for internal stakeholders and help identify improvement opportunities.
- Support cashback, promotional, and co-marketing campaigns (e.g., Black Friday, seasonal promos).
- Ensure correct placement and communication across merchant channels.
- Monitor campaign impact and share results with Sales & Marketing.
- Collaborate with Sales on merchant reviews and growth plans.
- Work with Marketing to ensure correct use of assets and messaging.
- Align with Client Success on integration or merchant onboarding follow-ups.
Requirements
- 1–3 years of experience in Account Management, Sales Support, Commercial Operations, eCommerce, or Payments.
- Comfortable working with data, KPIs, and basic analysis (Excel/Sheets).
- Understanding of eCommerce checkouts, customer experience, or merchant operations is a plus.
- Excellent communication, structured thinking, and problem-solving mentality.
- A proactive approach, willingness to learn, and interest in fintech and BNPL.
Why Join Snappi?
We foster a culture of innovation, trust, and continuous development. We focus on solutions and results. Your work will directly shape the future of banking, making financial services more accessible and impactful. If you're ready to make a difference, we’d love to hear from you!
Benefits
At Snappi, we invest in your well-being, growth, and work-life balance with a benefits package designed to support both your personal and professional journey:
- Medical & Life insurance coverage
- 24/7 Mental Health support for you and your family
- Employer-sponsored pension plan
- Exclusive perks with special rates on banking products
- Ongoing learning & career development opportunities
- Team activities & events to foster bonding, well-being, and a strong company culture
Plus, for parents:
- Daycare allowance to help cover preschool costs
- Additional school monitoring days
- Savings plan for your children
We believe diversity makes us stronger. Here, everyone belongs -no matter your background, beliefs, or identity. We hire and support people of all races, religions, colors, nationalities, genders, sexual orientations, ages, marital statuses, and abilities. Your uniqueness is an asset for Snappi.
