Mandate:
The Customer Service & Logistics Manager is responsible for end-to-end order fulfillment process. You are to work in a supportive role to the current customer service team in all aspects of the business. In this capacity, you will be accountable for liaising with customers, warehouse, procurement, sales, scheduling quality assurance and suppliers for all order/transportation related activities. You will be responsible for arranging deliveries of finished goods and third-party transfers with carriers, ensuring customer satisfaction, and maintaining incident logs as they occur. In addition, you may be asked, from time to time, to coordinate and lead special projects and initiatives.
Other responsibilities:
Requirements:
What You Offer:
What We Offer: