As a Customer Service Representative at Enigmatic Smile, you'll play a crucial role in ensuring our customers receive the highest level of service and support. You will be the first point of contact for our users, assisting them with inquiries, resolving issues, and helping them understand our services and products.
Enigmatic Smile is a fintech scale-up. Our customers are worldwide, and each country has different requirements we support through our platform. We are a visionary company looking to enable consumers, retailers, rewards publishers, and banks around the world to improve customer experience.
You will be a patient and empathetic individual who thrives on helping others. You will have strong communication skills and a knack for problem-solving. You enjoy working in a collaborative team environment but can also take initiative and work independently when required. You like to have fun at work and take pride in providing excellent service.
This position is being recruited internally. We will not be accepting unsolicited CVs or outreach from agencies.
All Applicants MUST have the right to work in the UK as we are unable to provide sponsorship.