We are looking for a service-minded Customer Success Consultant with strong technical skills to join our client’s team and support the implementation and configuration of a cloud contact center solution for enterprise customers. This is a customer-facing technical role where you will contribute to the delivery, customization, and ongoing support of a modern cloud-based contact center platform.
You’ll work closely with implementation teams and developers to ensure smooth adoption of the product, while also helping to continuously improve the solution based on customer feedback. The role is ideal for someone with an analytical mindset who can translate business requirements into actionable technical designs.
This position offers a valuable opportunity to gain deeper expertise in cloud contact center technologies while working in a dynamic, customer-focused environment.
Responsibilities: