Danish-speaking Customer Service Agent in Sofia (relocation package included)
NJ
Danish-speaking Customer Service Agent in Sofia (relocation package included)
Next Job Abroad
Korsør, Region Zealand, Denmark
Other
Posted 2 months ago
Job Description
Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.And with a flat 10% income tax, you get to keep more of what yo...
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Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.
And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.
Description and Requirements
As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will:
Help the users with any issues they might have via tickets or calls
Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
Work with a passionate team of customer-friendly colleagues from an international background
Requirements
Very good knowledge of Danish language (B2 or similar) for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team’s success
Result-oriented with personal performance
Friendly and outgoing personality
Looking for a long-term employment
Benefits
Flexible working hours options
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Does it sound like the perfect job for you? Apply now!
