About TAG Heuer
TAG Heuer, a distinguished name in the luxury watch industry, is part of the LVMH Group, a global leader in luxury goods. Renowned for its avant-garde design and precision, TAG Heuer offers a dynamic and innovative work environment. Employees are encouraged to embody the brand's pioneering spirit and commitment to excellence.
Responsibilities
- Drive boutique sales and contribute to achieving global sales objectives.
- Analyze retail KPIs to identify business opportunities and implement action plans.
- Stay informed about the watch industry and competitive market environment.
- Assume full responsibility for boutique performance in the absence of the Boutique Manager.
- Motivate and lead the team to achieve boutique goals.
- Act as a liaison between team members and management.
- Ensure a strong presence on the shop floor to support and coach team members.
- Promote a positive and inclusive work environment.
- Contribute to the onboarding of new team members.
- Ensure outstanding service and client experience excellence.
- Act as a brand ambassador at events and within the boutique.
- Develop long-term client relationships and manage clienteling action plans.
- Oversee boutique operations, ensuring compliance with internal guidelines.
- Supervise store expenses and maintenance.
Qualifications
- Minimum 5 years of management experience in a luxury retail environment.
Skills
- Mastery of selling skills and sales KPIs.
- Knowledge of brand DNA, history, and collections.
- Client-centric mindset with a focus on client recruitment and retention.
- Excellent interpersonal and communication skills.
- Ability to lead, coach, and develop a high-performing team.
- Agility in managing multiple tasks in a fast-paced environment.
- Flexibility and quick learning ability.
- Autonomy and sense of ownership.
- Pragmatism and resilience.
Experience Requirements
Minimum 5 years of management experience in a luxury retail environment.
Job Benefits
The position offers a comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k with automatic employee contribution, and employee assistance programs.
TAG Heuer Culture
TAG Heuer fosters a culture of innovation, inclusivity, and excellence. The company values diversity and provides equal employment opportunities, ensuring a supportive environment where all employees can thrive and contribute to the brand's success.
