Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
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Commercial & Money Movement Solutions CMS represents a key strategic growth area for Visa, as it expands beyond core consumer card payments (C2B) and into broader money movement flows among individuals, businesses, and governments. The investments that Visa has made over decades in C2B have provided Visa with the infrastructure, technical capability, brand, expertise, and relationships to tap into money movement between a much broader coupling of counterparties (B2B, B2b, B2C, P2P, G2C, G2B, etc).
CMS Consulting Director will provide advisory for Corporate segment and run projects to VISA's key clients across the CEMEA. The main objective of the role is to help deepen relationships and optimize performance focusing on Corporate segment helping clients design and assess their strategy, implement initiatives around their payments and channels and in general capture the full potential from Corporate customers. The Director will also support the development of the CMS practice in terms of product development and thought leadership cooperating with other Visa CEMEA functions and with other Visa global regions.
Principal Responsibilities and Key Results Area:
Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients.
In coordination with Country Managers and Account Executives, develop plans for consulting activity in the sphere of CMS.
Develop project pitches and secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in assigned markets.
Lead and deliver consulting projects, primarily in the area of Corporate, but also in other VCA practices as needed. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' and other vendors’ supervision and project delivery).
If required, work on client site to design and project manage the implementation of consulting recommendations, marketing campaigns, product value propositions, product migrations, etc.
Work closely with other VISA groups, including Products, Digital Partnerships and Ventures, Innovation Centers, Marketing etc., to ensure a seamless Consulting experience.
Support Visa business development and CMS teams in developing client partnership pitches and proposals.
Lead knowledge sharing initiatives with consulting teams in other regions to incorporate best practice, source analytical or other solutions to bring global perspective to local clients.
Support in the development of the CMS practice, a not exhaustive list of activities will include
Development and codification of new products and set plays
Liaison with the VCA Data Solutions team for the development of CMS related solutions
Development of thought leaderships including writing papers
Support to the standardization of CMS products at a global level
Contribute to the development of the CMS practice plan at CEMEA level
Where appropriate, become the CEMEA point of reference for specific products he or she might have developed and or improved
Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
Where appropriate, deliver and manage a network of external Consultants for projects that require external support and:
Maintain excellent liaison and supervision of external consultants' deliveries.
Assist in selecting, recruiting, inducting and training external consulting firms or other vendors.
Work with other teams and external consultants to develop new and improved tools and techniques for future consulting activities
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualifications
•Bachelor degree or equivalent. Master degree preferred.
•At least 10 years of overall work experience including solid consulting
experience
Preferred Qualifications
•Consulting experience gained within either a strategy house, a Big 4 firm, or an
inhouse strategy function of a financial institution is a plus
•At least 5 years of solid experience in the sphere of Commercial or
transactional banking (including corporate payments, cash management, trade
finance), experience should be gained within a top tier bank or the financial
services practice of a top tier consulting firm
•At least 4 years of experience in management consulting and deep consulting
skills and client engagement capabilities. Advanced client contact and
presentation skills. Credibility with clients and working teams and diplomatic
skills to extract desired outcomes. Comfortable interacting with and
presenting to senior management of clients and VISA.
•Combination of regional and global experience is also desired
•Highly analytical with advanced PowerPoint skills and Excel skills.
•Superior project management skills. Fluent communicator.
•Relationship management skills, should be able to manage internal and
external stakeholders at senior levels
•Results driven, flexible and both internally and externally customer focused.
•Able to travel frequently and work on client site.
•Self-motivated and able to use own initiative with limited direction.
•Strong teamwork and collaboration skills with the ability to work effectively
with inter-disciplinary groups.
•Ability to work in a multi-cultural environment.
•Fluency in English is mandatory, Fluency in Arabic or Russian is a plus
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.