The Director of Audiology leads the development of audiology departments in newly partnered and existing ENT and Allergy practices across Align ENT and Allergy. This position requires outpatient clinic and retail hearing aid experience and an ability to design and implement consistent audiology and sales excellence "playbooks" to drive profitable growth across practices
Implement initiatives to support growth and profitability including:
• Define, develop and implement audiology growth initiatives
• Create reproducible "playbooks"- workflows, processes, roles, tools, and metrics-- to guide successful implementation
• Tailor "playbook" implementation to the local practice environment
Training and development
• Stay abreast of industry trends, best practices, and technological advancements in audiology.
• Develop training and mentorship programs for clinicians and managers in support of audiology service development
• Identify and develop subject matter experts ("knowledge nodes") to support best practice sharing
Monitoring and Reporting
• Collect and present regular reports on key performance indicators, patient outcomes, and operational metrics.
• Analyze data to identify areas for improvement and implement them
• Define targets and budgets in collaboration with VP of Operations
Communicate audiology department progress - internally and externally
• Build and maintain relationships with physicians and other providers, practice managers and other teammates
• Serve as the internal subject matter expert on audiology across our organization
• Represent the organization at relevant meetings and events.
• Work with Align marketing to share our success stories
Cultural Leadership:
• Foster a positive and collaborative work environment, promoting professional development and teamwork.
• Build and maintain relationships with physicians and other providers, practice managers and other teammates
Qualifications:
• Doctor of Audiology degree
• 5+ years of for-profit, multi-site or retail audiology experience
• Track record of programmatic growth
• Proven leadership and managerial experience.
• Strong communication, organizational, and interpersonal skills.