Position: Facility Operations Technician
Reporting to: Facility Operations Manager/ Head of Operations
Position start date: 1 January 2026
About Morrow
Morrow is redefining preventative healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.
We believe in Trust, Connection, Empowerment, and Impact — values that drive every action we take.
Our Operating Principles – how we work and how ourselves accountable to as a team:
Mindful. Ownership. Rhythm. Winning Together.
This isn’t just medicine. It’s a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.
Core Responsibilities
1. Daily Start-up / Closing Procedures
· Ensure all facility systems and equipment are operational at the start of the day.
· Perform opening checks for readiness and faults.
· Execute proper opening and shutdown procedures at closing and premises security.
· Ensure safe equipment operation.
2. Incident Reporting
· Provide first-level troubleshooting and support to equipment related incidents.
· Accurate incident reporting.
· Follow up and closing of complaints and incidents tickets.
· Coordination with security and emergency services.
3. Equipment PM (Preventive Maintenance) and Repair
· Conduct scheduled inspections, PM, repairs of machines and equipment.
· Keep detailed maintenance/activities log.
· Coordinate with vendors for complex repairs.
4. House Keeping, Inventory and Hygiene
· Ensure site safety, cleanliness and housekeeping.
· Using CMMS (Computerized Maintenance Management System) for tracking.
· Support sustainability initiatives.
5. CSR (Customer Service Resolution)
· Act as the first point of contact for facility equipment-related customer matters.
· Resolve equipment issues promptly or escalate to vendors where applicable.
Skills and Experiences
Effective communication skills
· Ability to collaborate across multiple teams to handle incidents and initiatives.
· Supplier coordination skills, with an eye for detail.
· Willingness to learn and succeed as a team.
Compliance to Safety Standards
· Adherence to workplace safety regulations, and environmental standards.
· Safety first operations.
Technical skills
· Familiarity with IoT-enabled and smart devices.
· Basic troubleshooting of multiple connected devices and systems.
Qualifications
· Nitec, Higher Nitec or Diploma in Engineering / Facilities Management
· Fresh grads welcome
Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You’ll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.