We’re seeking an energetic, results-driven leader to join our Mulgrave Service team as Field Service Manager. In this role, you’ll take charge of a skilled team of site and field technicians, driving operational excellence and ensuring top-tier technical service delivery.
Reporting to the Branch Service Manager, you’ll play a key role in strengthening our market-leading brand by building and maintaining strong business partnerships in a dynamic, competitive industry. This is your chance to lead, innovate, and make a real impact.
Responsibilities & Duties
Skills & Experience
We’re looking for a passionate, results-driven leader who thrives on solving problems and delivering exceptional customer experiences. You’ll bring proven management experience, the confidence to lead, and the ability to inspire and motivate a high-performing team in a fast-paced, competitive environment.
With a strong background in Materials Handling, Automotive, or Capital Equipment industries, you’ll have a track record of managing customer relationships, driving new business, and achieving outstanding results. High energy, resilience, superior organisational skills, clear communication, and sharp negotiation ability are essential to succeed in this role.
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.