SWOT Hospitality is looking to recruit aFront Office Agentfor our hotel located in Limnos.
Requirements
As a Front Office Agent, your responsibilities will include: Providing outstanding service to guests at check-in, throughout their stay, and at check-out. Welcoming and registering guests, ensuri...
...
SWOT Hospitality is looking to recruit a
Front Office Agent
for our hotel located in Limnos.
Requirements
As a Front Office Agent, your responsibilities will include:
Providing outstanding service to guests at check-in, throughout their stay, and at check-out.
Welcoming and registering guests, ensuring a smooth and efficient check-in process.
Managing guest inquiries and resolving issues promptly to ensure guest satisfaction.
Conducting financial transactions accurately, including verifying guest identities and processing payments.
Completing administrative tasks and reporting as required.
Maintaining knowledge of hotel services, amenities, and local attractions to assist guests effectively.
Coordinating with other hotel departments to ensure seamless guest experiences.
Qualifications:
Degree in Hospitality Management or a related field is preferred.
Previous experience in a front office role within the hospitality industry.
Excellent communication and interpersonal skills.
Proficiency in English; additional languages are a plus.
Strong organizational and problem-solving skills.
Customer-focused with a friendly and positive demeanor.
Ability to work flexible hours and adapt to various shifts.
Benefits
Dynamic, friendly and supportive working environment
Opportunities for career development within the company
Continuous training and development
Work with the best professionals in tourism industry
why SWOT…
We are leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
We will give you the opportunity to work with the best practitioners from Greek hospitality market.
We offer stability and career prospects in a transparent working environment.
We work with the best professionals in the tourism industry.
