We are seeking an experienced and results-driven General Manager to lead the operations of an independent hotel in Limnos under SWOT Hospitality’s management.
The ideal candidate will be responsible for the overall performance of the property, ensuring the highest levels of guest satisfaction, team engagement, and financial results.This role requires a hands-on leader who can balance operational management with strategic development and contribute to the growth and positioning of the property in the local market.
Key Responsibilities
Business Strategy Development & Operational Leadership
· Directing the day-to-day operations of all hotel departments (Rooms, Food & Beverage, Spa, Engineering, Sales & Marketing, Finance, HR).
· Ensuring property business plans are aligned with the hotel’s business strategies.
Financial Management
· Leading development and execution of annual budgets, forecasts, and business plans.
· Monitoring and managing P&L performance to achieve financial targets & optimizing revenue & profitability.
Talent Management & Organizational Capability
· Developing a highly performing leadership team by providing feedback & holding them accountable for performance.
· Ensuring effective work processes & teamwork are in place to maximize individual & overall property performance.
Stakeholder Management & Guest Experience Excellence
· Building strong rapport and developing strategic alliances with ownership groups, corporate leaders, and local community stakeholders.
· Utilizing guest/customer feedback to recognize outstanding employee service
performance and improve service delivery.