AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.
What we are looking for
A proactive and detail-oriented Housekeeping Manager to lead the housekeeping operations at our 179-unit hospitality property with luxury rooms, public spaces, and amenity areas including a pool and rooftop patio. You’ll be responsible for ensuring guest rooms and common areas are immaculate, inventory is well-managed, and a high-performing team is delivering exceptional service daily. The ideal candidate thrives in a fast-paced hospitality environment, brings strong leadership and organizational skills, and takes pride in creating a welcoming, guest-ready space. This role is the heartbeat of our hotel operations, requiring ownership, urgency, and a passion for excellence.
What you’ll do
You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:
- Oversee daily housekeeping operations across all guest rooms, public spaces, and amenity areas to ensure the property consistently meets or exceeds cleanliness and presentation standards.
- Hire, schedule, lead, and coach a high-performing housekeeping team, managing labor hours and productivity in alignment with forecasted occupancy.
- Conduct regular room and public area inspections to ensure readiness, quality, and adherence to brand standards.
- Lead and manage the laundry operation to ensure timely and high-quality processing of all linen and terry.
- Respond promptly and professionally to escalated guest concerns related to cleanliness or in-room experience.
- Maintain and manage housekeeping supply and amenity inventories; oversee all ordering and departmental expense management.
- Conduct monthly inventories to ensure accurate stock levels and minimize waste or over-ordering.
- Partner closely with the General Manager and Front Office team to ensure seamless communication and delivery of service.
- Oversee the maintenance and implement a preventative maintenance program to support asset preservation and guest satisfaction.
- Monitor departmental performance metrics, including labor cost, CPOR, guest feedback, and work order resolution time.
- Support special projects, seasonal deep cleans, and pre-arrival preparation during peak periods.
- Ensure compliance with all safety, sanitation, and regulatory standards within the housekeeping and maintenance departments.
Requirements
- 2+ years of housekeeping experience in hotels and/or short-term rentals.
- Experience in setting up an internal housekeeping operation, including hiring, training and process implementation.
- Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
- High drive and initiative, with a proactive approach to problem-solving and leadership.
- Familiarity with housekeeping management software, inventory tools, or productivity trackers.
- Excellent communication and interpersonal skills to effectively interact with staff, vendors, and guests.
- Must be able to access the market by car in 20-30 minutes
- Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Benefits
- Annual salary range of $58,000-65,000, depending on your skills and experience
- Generous company-sponsored insurance (medical, dental, vision, life, etc.)
- Flexible paid time off
- Complimentary and discounted stays at AvantStay properties
- Pre-tax retirement savings plans offered via Betterment
- Paid parental leave
- Fitness reimbursement
- Cell phone reimbursement
- Mileage reimbursement
When you join AvantStay
You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.
Equal Employment Always
We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
No soliciting from staffing agencies. Thank you!
