As our most senior HR professional, you will be responsible for the overall direction and delivery of the HR function, while also managing a team covering HR administration, recruitment, office management, and facilities. You’ll work closely with the CEO and leadership team, combining strategic oversight with hands-on delivery to ensure our people operations support the wider business effectively.
Key Responsibilities
- Lead the day-to-day HR function, acting as the go-to person for all people matters across the business.
- Partner with the CEO and leadership team to support organisational development, workforce planning, and business growth.
- Own and drive end-to-end recruitment with our talent acquisition partner, working with hiring managers to attract and retain top talent across multiple markets.
- Oversee employee relations, conflict resolution, and performance management in line with company values and Maltese law.
- Manage HR compliance and reporting, ensuring alignment with DIER and relevant regulatory requirements.
- Maintain and enhance HR policies, contracts, employee handbooks, and internal processes.
- Drive improvements across the full employee lifecycle — onboarding, engagement, retention, and exit processes.
- Advise and lead on compensation and benefits.
- Foster a healthy, inclusive, and high-performing company culture.
- Serve as a key point of contact for immigration, work permits, and relocation processes.
- Manage relationships with third-party service providers, including recruiters, employment lawyers, and payroll firms.
Requirements
- Minimum 5 years of broad HR experience, ideally with at least 2 years in a standalone or lead HR capacity.
- Proven experience in the iGaming, tech, or digital sectors is strongly preferred.
- Solid knowledge of Maltese employment legislation, permits, and industry best practices.
- Demonstrated ability to build trust and work effectively with senior leadership.
- Strong experience in recruitment, employee relations, and HR operations.
- Excellent communication, interpersonal, and problem-solving skills.
- Comfortable working independently, making decisions, and driving HR initiatives forward.
- Fluent in English (written and spoken).
- CIPD qualification or equivalent HR certification is desirable but not required.
Benefits
HR Manager – Mirage Marketing (Full Time)
Malta / Hybrid
The Role
We’re looking for a capable and reliable HR Manager to take ownership of the day-to-day running of our HR function. This is a hands-on, operational role where you’ll be responsible for delivering a wide range of HR services across the employee lifecycle, while also managing a small team. You’ll ensure HR processes run smoothly and provide practical support and guidance to employees and managers across the business.
Key Responsibilities
- Oversee and coordinate all HR operations, including recruitment, onboarding, employee records, contracts, and HR administration.
- Manage and support a small team consisting of a HR Administrator, Recruiter, Office Assistant, and the Facilities Team, ensuring workloads are prioritised and day-to-day tasks are delivered effectively.
- Act as the first point of contact for HR queries, offering support on everyday HR matters.
- Work closely with our Talent Acquisition Partner to support end-to-end recruitment activity across multiple roles and locations.
- Coordinate performance management processes, probation reviews, and ongoing employee feedback.
- Support employee relations matters, including informal conflict resolution and performance concerns, escalating where necessary.
- Ensure HR processes, documentation, and employee data are compliant with Maltese employment law and DIER regulations.
- Maintain and update HR policies, the employee handbook, and internal procedures.
- Administer benefits and payroll processes in collaboration with third-party providers.
- Support visa, work permit, and relocation processes for international employees.
- Oversee office operations and facilities, working closely with the Office Assistant.
Requirements
- Previous experience managing a small team within a HR or office environment is essential.
- 3–5 years’ generalist HR experience, ideally in a fast-paced or international setting.
- Solid understanding of core HR functions including recruitment, onboarding, employee relations, and HR compliance.
- Familiarity with Maltese employment legislation and HR best practices.
- Strong organisational skills and attention to detail.
- Confident communicator who can build relationships across all levels of the business.
- Comfortable working independently and managing multiple priorities at once.
- Fluent in English (written and spoken).
- CIPD qualification or similar is a plus, but not essential.
What We Offer
- A varied and hands-on HR role with real impact.
- The opportunity to lead a small, supportive team.
- Hybrid working in a collaborative and friendly environment.
- Supportive work culture with room to grow.
- Competitive salary and benefits package.
