We are seeking a proactive and collaborative IT Support Engineer to provide high-quality 2nd-level support to our global teams. This role focuses on user support, troubleshooting, endpoint management, and maintaining a secure and compliant IT environment across our Mac OS, Google Workspace, and Office 365 environments.
The ideal candidate is detail-oriented, service-focused, and comfortable working in an environment governed by ISO 27001 and PCI-DSS controls.
Work collaboratively with IT, DevOps, and Security teams to enhance reliability, security, and user experience.