JOB SUMMARY

The Lead Clinical Analyst works under the supervision of the Manager of IT Applications and serves as the primary support and mentor for the Clinical Analyst team. The Lead is responsible for overseeing daily analyst operations, assisting in task and project prioritization, and ensuring team members maintain strong knowledge of all hospital-supported clinical applications.

The Lead Clinical Analyst coordinates the development and maintenance of Meditech, EPIC and various other applications, constantly seeking workflow improvements and efficiency gains for organizational staff. The role includes managing and helping implement system change requests across all assigned modules or applications and participating in the development and improvement of operational workflows and processes. The Lead also assists in the discovery and implementation of new technologies to enhance patient care, improve financial performance, and boost efficiency throughout the hospital.

Serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. May assist in system implementation or training. bachelor’s degree preferred in area of specialty. 

ESSENTIAL FUNCTIONS

• Oversee the daily activities of the Clinical Analyst team, including task assignments, prioritization, and progress tracking.
• Acts as a resource and mentor for analysts to ensure proficiency in supported systems and consistent standards of work quality.
• Serves as a liaison between the analyst team and the Clinical Applications Manager, escalating issues and providing status updates as needed.
• Provides direct support for Meditech, EPIC and other applications as needed, while staying current on organizational priorities and application developments.
• Coordinates with departments to gather requirements, recommend solutions, and ensure analyst support aligns with clinical and operational needs.
• Leads efforts to maintain and improve application documentation, workflows, and training materials.
• Participates in planning and implementing system upgrades, changes, and optimizations in collaboration with IT leadership.
• Communicates effectively with hospital staff, leadership, and vendors to ensure transparency, follow-through, and successful project execution.
• Supports the design and implementation of analytics and reporting tools in collaboration with analysts and stakeholders.
• Fosters a collaborative and customer service–focused culture among analysts.
• Promotes knowledge sharing and continuous learning within the team to ensure application knowledge is broadly distributed.
• Ensures compliance with all organizational policies and regulatory standards.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Other duties as assigned.
• Other duties as assigned. This list is non-exhaustive.