About Us:
Optimum RV is a leading dealership known for providing high-quality recreational vehicles and exceptional customer service. We are seeking a knowledgeable and customer-focused RV Parts Associate to join our team and assist customers in finding the right parts and accessories for their RV.
Location: 3441 US Highway 67, Festus, MO 63028
Responsibilities:
Parts Associates provide excellent customer service at the Parts counter. The primary duties will include:
· Assisting customers in identifying and locating RV parts and accessories.
· Providing detailed information and recommendations on parts, accessories, and related services.
· Processing parts orders, including special orders and warranty parts.
· Managing parts inventory, including receiving, stocking, and organizing parts.
· Maintaining accurate records of parts transactions and inventory levels.
· Collaborating with the service department to ensure timely availability of parts for repairs and maintenance.
· Handling customer inquiries and resolving issues in a professional and courteous manner.
· Keeping the parts counter and showroom clean, organized, and well-stocked.
· Adhering to all safety protocols and company policies.
· All other responsibilities as assigned.
Minimum Qualifications:
· Proven experience in a parts counter or similar customer service role, preferably in the automotive or RV industry.
· Strong knowledge of RV parts, accessories, and systems.
· Excellent customer service and communication skills.
· Ability to identify and locate parts using catalogs, computer systems, and other resources.
· Strong organizational skills and attention to detail.
· Proficiency in using parts management software and computer systems.
· High school diploma or equivalent.
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
Essential Characteristics: