About Wati
Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters — whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
About the Role
We’re looking for an experienced Lead Product Manager to drive the next phase of growth for Wati Commerce — our conversational commerce product that powers thousands of Shopify merchants today.
In this role, you’ll define and execute the strategy to evolve our existing Shopify app into a multi-platform solution, expanding across Shopline, Magento, and other leading eCommerce ecosystems. You’ll shape how merchants use Wati to sell, support, and grow through messaging — crafting seamless app experiences that turn conversations into conversions.
This is a high-impact opportunity to take Wati’s commerce product to the next level of scale, intelligence, and automation, working at the intersection of AI, messaging, and eCommerce.
What You’ll Do