Location: Remote (Pakistan)
Department: Operations
Reporting to: Operations Manager (UK) / Lead Shift Coordinator
Hours: 44 hours per week (shift-based)
We are seeking a talented Logistics Coordinator (Live Operations) to join our young and dynamic team. This is a fast-paced, operational role where you will support day-to-day delivery performance by coordinating drivers/riders and zones in real time, solving issues as they happen, and keeping our teams aligned via phone, messaging groups and Slack.
You’ll work closely with the Lead Shift Coordinator and Field Coordinators, supporting live execution across our UK operations. If you’re highly organised, calm under pressure, confident communicating with large rider groups, and comfortable working with data in spreadsheets, this role is for you.
Our operation runs Sunday to Saturday (7 days a week). You will be expected to work Saturdays and Sundays (rota-based).
Hours of operation vary between 06:00 and 00:00 (midnight) UK time, and your shifts will be scheduled within this window depending on operational needs.
What you’ll do (Responsibilities)