Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
Patient Experience
1. Greets patients in courteous, friendly, respectful and professional manner always, including maintaining eye contact when appropriate.
2. Follows communication protocols. Responds to customer questions/concerns/complaints and attempts resolution. Pursues service recovery when customer’s expectations have not been met.
Clinical Duties
Administrative Duties
Additional Duties
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $20.47-$28.64
Other Compensation (if applicable):
Northwestern Memorial Healthcare