We are looking for a motivated and competent individual to join our Core Banking Support team. This role focuses on the daily operation, monitoring, and support of the T24 Core Banking System (Transact). You will work with different internal teams to help keep the system running smoothly and support any improvements or changes needed.
This is an excellent opportunity for fresh graduates or junior candidates who are quick learners, detail-oriented, and eager to grow in a core banking environment.
- Assist with daily system tasks such as managing user access and basic configurations.
- Monitor and support Close of Business (COB) activities and resolve basic system issues.
- Help with applying patches, fixes, and updates in test and live environments.
- Monitor system performance and availability.
- Review logs to identify system issues and escalate them when needed.
- Open and follow up on tickets with T24 vendor support.
- Assist in preparing test environments.
- Support testing activities in coordination with QA and development teams.
- Work closely with IT teams and business users to ensure system stability.
- Participate in identifying and resolving recurring issues.
- Support small improvement projects related to T24.
- Help manage user access and permissions according to internal policies.
- Periodically assist in reviewing access rights for compliance.
Requirements
- Bachelor’s degree in computer science, Information Systems, or a related field.
- Fresh graduates are welcome to apply.
- Candidates must be competent, quick learners, and able to handle technical tasks with attention to detail.
Preferred (Nice to Have but Not Mandatory):
- Basic understanding of T24 (Transact), TAFC, or TAFJ.
- Familiarity with Oracle PL/SQL or other scripting tools.
- Interest in banking systems and IT support.
- Awareness of CI/CD, automation tools, or banking regulations is a plus.
Key Skills:
- Strong problem-solving and communication skills.
- Willingness to learn and grow in a technical banking role.
- Ability to work independently and within a team.
- Organized and able to manage time effectively.
