Location: Central London (Onsite, 5 days per week)
Salary: £40,000 per annum + benefits
Join Focus Group as our dedicated IT Technical Support Engineer for a key hospitality client in London. You'll be the face of our IT service, visiting multiple hospitality venues and providing hands-on technical support that keeps their operations running smoothly.
This is a customer-facing role where you'll own the technical relationship with one of our most important clients, providing 1st - 3rd line support across their London sites.
Essential:
Desirable:
Focus Group is a rapidly growing MSP with over 1,300 talented people delivering innovative solutions across the UK. We're not your typical managed service provider - we're pushing boundaries and investing in cutting-edge technology to solve real business challenges.
As our Technical Support Engineer, you'll be empowered to own the success of service delivery to a major hospitality client. You'll work in dynamic, fast-paced environments where your technical expertise directly impacts daily operations and customer satisfaction.
This role offers genuine autonomy, daily variety across multiple sites, and the backing of a large, collaborative team when you need it. You'll build meaningful client relationships, develop your technical skills with exposure to diverse hospitality technology, and grow your career with an MSP that's going places.
Ready to take ownership of an exciting client account? Apply today to join our team.