D-ploy, a leading IT and Engineering Solutions company with operations throughout the EMEA region and the USA, is seeking a Project Quality Management Expert to join their team. As a member of the D-ploy team, the Project Quality Management Expert will be responsible for ensuring that project deliverables meet the highest standards of quality and compliance. The successful candidate will work with cross-functional teams to identify project risks and implement strategies to mitigate those risks. They will also be responsible for developing and implementing project quality management plans to ensure compliance with industry standards and best practices.
We are looking for an experienced Project Quality Manager to lead quality assurance, process optimization, and training initiatives within IT service operations. This fully remote role requires a strong background in service desk management, IT support frameworks, and continuous improvement methodologies. You will play a key role in enhancing service efficiency, driving compliance with ITIL best practices, and fostering a culture of excellence across global teams.
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