Petro Towery is seeking a highly motivated and detail-oriented Receptionist to join our Petroluem service team and to be the first point of contact for our office. As part of the "face" of our company, you will play a crucial role in creating a welcoming environment and ensuring a smooth flow of communication and administrative tasks. This position is ideal for a proactive and organized professional who thrives in a fast-paced environment and is committed to exceptional customer service.
Summary
The role can include responsibilities specific to the petroleum industry, such as ensuring the appropriate fielding and routing of incoming calls and inquiries to the appropriate department.
Key Duties and Responsibilities
- Front office and reception
- Greet, welcome, and direct visitors, clients, and vendors in a professional manner.
- Answer, screen, and route incoming phone calls, taking messages as needed.
- Ensure the reception and common areas are clean, tidy, and presentable.
- Maintain office security by following safety procedures and issuing visitor badges if applicable.
Industry-specific tasks
- Assist in handling inquiries from clients, employees, or regulatory officials.
- Receive customer phone calls regarding fueling industry related repair services and construction needs..
- Coordinate communication between office staff and field crews.
- Support general administrative functions that keep worksites running smoothly.
Administrative and clerical support
- Provide clerical support to the office staff and management.
- Perform data entry, maintain records, and manage electronic and paper filing systems.
- Manage incoming and outgoing mail and deliveries.
- Assist with maintaining and ordering office inventory and supplies.
- Assist the finance department with the process of filing invoices, work orders, and other related administrative duties.
Requirements
Qualifications and skills
- Experience: A high school diploma required, with some roles preferring one or more years of experience in an administrative or customer service role.
- Professionalism: Excellent communication skills, both written and verbal, as well as a professional demeanor.
- Computer skills: Proficiency with Google Suite and/or Microsoft Office Suite (Word, Excel, Outlook) and/or basic data entry skills. Familiarity with industry-specific software is beneficial.
- Organizational skills: Strong ability to prioritize, multitask, and pay close attention to detail in a fast-paced environment.
- Problem-solving: Aptitude for handling and resolving inquiries or complaints from clients and officials.
- Confidentiality: Ability to handle and protect sensitive and confidential information.
Benefits
Benefits Include:
- 8 paid holidays per year
- Up to 7 weeks personal time off per year
- Excellent benefits package
- 401K with company match up to 6%
- Paid Birthday
