The Company:
The Greenwich Tent Company stands alone as the premier tent rental company throughout the Northeast. We collaborate with the industry’s top professionals to create bespoke tented venues for weddings, milestone celebrations, corporate, and non-profit events of all sizes. From full flooring to climate control, no element is overlooked when ensuring a safe, comfortable, and completely customized tented venue.
The Position:
As the Sales Associate and Office Administrator, you provide essential support to the Sales and Production Teams. Reporting directly to the Director of Sales, this role serves as the primary point of contact for all prospective clients via phone and email. The Sales Associate is responsible for guiding potential clients through the initial inquiry process, conducting consultations, scheduling site visits, and preparing preliminary proposals. Additionally, there will be general office administrative duties such as directing phone calls and maintaining files. This is a full-time, exempt position.
Essential Duties and Responsibilities:
As the initial point of contact between the potential client and the Greenwich Tent Company, you will set the tone and expectations from the very first interaction. As a team, we strive to provide our clients with the highest level of care and quality of product to ensure ultimate peace of mind as they approach their event. The following list of responsibilities is merely a framework and may be expanded as necessary.
Sales Associate (70%)
•Field all new inquiries via phone and listen actively to clients to provide customized rental solutions for their events.
•Support Sales Staff in creating quotes and aerials, interior diagrams, as well as follow up with clients, secure documentation, and process payments.
•Maintain an accurate Event Calendar to keep Sales and Operations teams informed.
•Oversee HubSpot CRM; generate tasks for the Sales Team to ensure visibility, timely responses, and follow-ups.
•Support the Project Manager in ensuring all installations are properly permitted and safely staked by coordinating with local inspectors and utility markers.
Office Administrator (30%)
•Maintain a clean and orderly office. Ensure all items needed to maintain an efficient office are in stock (office, kitchen, cleaning supplies, etc.).
•Assist the GTC Management team with administrative duties to include receiving and processing mail, filing, copying, and completing necessary errands.
•Professionally answer phones, provide answers when possible, and transfer calls or take messages when needed.
·Two or more years of experience within a customer-centric business environment.
·Strong command of computer applications such as Microsoft Office, Teams, OneDrive, and Visio. Experience in Good Shuffle is a plus.
·Creative problem-solving skills involving numerous variables are necessary, as well as the ability to juggle multiple tasks and prioritize and pivot when necessary.
·Exceptional attention to detail and a strong commitment to delivering high-quality, accurate work.
·This role requires a precise and highly organized professional with strong communication, relationship-building, and project management skills, as well as the ability to work dynamically and efficiently in a fast-paced environment.