About Coach
Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the shared resources and global reach of a leading house of modern luxury lifestyle brands.
Responsibilities
- Engage with clients to deliver exceptional customer service and achieve sales targets.
- Maintain a deep understanding of Coach products to effectively communicate features and benefits to customers.
- Assist in visual merchandising to ensure the store's presentation aligns with brand standards.
- Handle customer inquiries and resolve any issues to enhance customer satisfaction.
- Contribute to a positive team environment and support colleagues as needed.
Qualifications
- Previous experience in retail sales, preferably in the luxury sector.
- Proficiency in Mandarin; English language skills are advantageous.
- Strong understanding of customer service principles.
Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong organizational skills and attention to detail.
Experience Requirements
A minimum of 1-2 years of experience in retail sales, with a preference for experience in luxury fashion.
Education Requirements
High school diploma or equivalent.
Job Benefits
Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.
Coach Culture
Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a commitment to excellence. As part of Tapestry, Inc., employees are encouraged to innovate and contribute to the brand's legacy of craftsmanship and quality.
