About Tiffany & Co.
Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the esteemed LVMH group, which is renowned for its portfolio of prestigious brands. As an employer, Tiffany & Co. is committed to excellence, fostering an inclusive environment where creativity and innovation thrive. The company values diversity and is dedicated to providing a workplace where individual differences are celebrated.
Responsibilities
- Serve as an effective brand ambassador, ensuring clients are warmly welcomed and assisted, providing a memorable experience aligned with the Tiffany brand.
- Enhance client experiences through personalized hospitality and store amenities, positively impacting sales and service.
- Assist with engraving services where applicable.
- Manage the floor waiting list accurately, if necessary.
- Maintain the hospitality area, ensuring it is fully stocked, orderly, and clean.
- Communicate potential service issues with waiting clients to management.
- Support the sales team with boxing, wrapping items, replenishing POS and gifting supplies, and maintaining neat and organized sales floor areas.
- Perform all POS functions after a client's purchase decision is finalized.
- Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
- Participate in inventory management and special projects as needed.
Qualifications
- Authorization to work in Canada.
Skills
- Strong verbal and written communication skills.
- Excellent client service skills.
- Ability to prioritize while balancing multiple tasks.
- Capability to work with a diverse client base.
- Adaptability to a fast-paced, changing environment.
Experience Requirements
Previous experience in retail, luxury retail, or client-related fields such as hospitality is required. Ability to work non-traditional business hours, including nights, weekends, and holidays, is essential.
Job Benefits
Tiffany & Co. offers a supportive work environment that recognizes and appreciates individual differences. Accommodations are available for applicants with disabilities throughout the hiring process.
Tiffany & Co. Culture
Tiffany & Co. fosters a culture of inclusivity and respect, encouraging creativity and innovation. The company is committed to providing a workplace where diversity is valued and individual differences are celebrated.
