We’re looking for a motivated and confident Senior Customer Advocate who embraces innovation and technology to join our amazing Customer Support Team. We’ve recently adopted various AI platforms in our operations and workflows, and are looking for people who are excited to be part of a team exploring new ways of working in the current AI-driven atmosphere of Customer Support.
Our Customer Support team plays a critical role in delivering exceptional experiences — from guiding users through product selections to assisting with inquiries, order updates, and issue resolution across multiple channels such as email and chat.
At Boldr, we love our customers and we treat them like rockstars. Our Senior Customer Advocates engage with customers and think critically to provide solutions, advocate for their needs, and help improve the overall customer experience.
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