We have a position available for an Administrative Assistant in our Service Department. This position plays a crucial role in providing top quality customer service. The job requires managing multiple tasks and responsibilities while communicating effectively to customers and co-workers.
Responsibilities (include but not limited to the following):
· Answering phone calls & taking detailed messages.
· Entering and Scheduling customers in database.
· Dispatching and routing technicians' service calls.
· Working with Water Companies to file test reports.
· Responding to email inquiries.
· Close communication with field technicians.
· Additional duties as assigned.
· Excellent customer service management.
· High school diploma or equivalent.
· Administrative Assistant related experience in an office environment.
· Be able to provide outstanding, friendly, solution-based customer service.
· Be highly organized, pro-active, and detailed.
· Excellent written and verbal communication skills.
· Be proficient using Word and Excel.
Added Plus:
· Experience working in a service related environment.
· Background in landscape service industry.
· Experience with Hindsite or other CRM software
Wages: Salary range is $20 - $25 per hour, depending on skill and experience.
Hours: Full-time position: Monday to Friday from 7:00AM to 3:30PM
· Paid Holidays
· Vacation Pay
· Sick Pay
· Health Care Plan (Medical, Dental & Vision)
· Employer Matching 401k
Please do not call - submit any questions to [email protected]