It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Do you want to effect change? Do you want to be on the bridge providing insights to help shape the course of action we take? The ideal candidate will have experience leveraging data mining technologies (SQL, Python, etc.) and developing effective dashboards which provide a clear and transparent data driven story to multiple levels of the organization. The work will require strong partnerships across multiple departments developing operational metrics and providing insights which will help guide our Cloud and Infrastructure strategy.
The ideal candidate should have a background in analytics and statistics, experience solving data problems with creativity and simplicity as well as the ability to build intra-departmental relationships.
In this role you will be member of a team which supporting analytics for global infrastructure and cloud operations where you will help drive Cloud and Infrastructure strategy leveraging AI, Machine Learning and other advanced Analytics to inform our go-forward enterprise strategies.
Objectives and Responsibilities
To be successful in this role you have:
Nice to have:
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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