SR Manager of Flight Operations Training Standards
Orlando, FL
Job Type Full-time
Description
National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400 and A-330 aircraft to accomplish its missions.
Job Title: Senior Manager of Flight Operations Training Standards
Location: Orlando, FL
Department: Flight Operations Training
Reports To: Director of Flight Training and Standards
Summary: The Flight Operations Training Standards Manager is responsible for overseeing, developing, and standardizing training programs under 14 CFR Part 121 for pilots, with additional involvement in training for Dispatchers, Flight Attendants, and Loadmasters. This role emphasizes curriculum development, continuous improvement, and a thorough understanding of regulatory requirements and FAA guidance to ensure high-quality, compliant, and effective training programs that enhance operational safety and efficiency. The position requires strong leadership, deep aviation expertise, and a commitment to fostering a culture of excellence in training.
Essential Functions:
- Curriculum Development: Design, develop, and update standardized training curricula in to include industry best practices, company objectives, and leverage innovative training methodologies and technologies to enhance learning outcomes.
- Continuous Improvement: Lead ongoing evaluation and enhancement of training programs by analyzing trainee performance data, instructor feedback, and operational metrics. Implement improvements to curricula, delivery methods, and assessment tools to optimize training effectiveness and safety outcomes.
- Regulatory Compliance: Ensure all training programs and curricula meet FAA regulatory requirements and guidance, including 14 CFR Part 121, Advisory Circulars, and other relevant standards. Maintain comprehensive documentation for audits and inspections.
- Instructor Standardization: Train, evaluate, and standardize instructors to ensure consistent delivery of training across all programs, with a primary focus on pilot training and secondary support for Dispatchers, Flight Attendants, and Loadmasters.
- Instructor Engagement and Observation: Regularly meet with instructors to provide guidance, feedback, and support, and actively observe training sessions to ensure consistency, quality, and adherence to standardized procedures across all programs.
- Collaboration: Work closely with the Director of Flight Training and Standards to align training initiatives with organizational goals. Coordinate with other departments, including Dispatch, In-Flight, and Loadmaster teams, to support cross-functional training needs.
- Simulator and Check Airman Duties: Leverage simulator instructor experience to oversee simulator-based training, conduct evaluations, and ensure proficiency checks meet regulatory and company standards.
- Training Metrics and Reporting: Monitor and report on training program performance, including curriculum effectiveness, completion rates, trainee performance, and instructor effectiveness, to support data-driven decision-making.
- Leadership and Mentorship: Provide guidance to instructors and training staff, fostering a professional environment that promotes safety, accountability, and continuous learning.
- Strategize, implement, and maintain program initiatives that adhere to Flight Operations organizational objectives
- Perform other duties as assigned in support of training department initiatives.
Skills, Licenses & Certifications:
- Airline Transport Pilot Certificate
- Understand applicable Federal Aviation Regulations
Required Qualifications & Experience:
- Minimum of 5 years of experience working in a 14 CFR Part 121 training department
- Proven experience in curriculum development and continuous improvement of training programs
- Strong understanding of FAA regulatory requirements and guidance, including 14 CFR Part 121, Advisory Circulars, etc.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams
- Strong organizational and leadership skills with the ability to manage multiple training programs
- Proficiency in training program development, curriculum design, and instructor standardization
- Familiarity with advanced training technologies, such as flight training devices (FTDs) and full-flight simulators.
Preferred Qualifications & Experience:
- Bachelor’s Degree in related field or equivalent work experience/training
- Extensive background as a simulator instructor and/or check airman in a Part 121 environment
- Exceptional skills in leadership, time management, facilitation, and organization
- Experience supporting training programs for Dispatchers, Flight Attendants, or Loadmasters.
- Prior experience in management or supervisory role within a Part 121 training department.
- Outstanding knowledge of change management principles and internal evaluation processes
- Strong knowledge of Microsoft Office to include Word, Excel, and Outlook
Supervisory Responsibility: Yes
Physical Demands:
- Flexibility to work outside standard hours may be required to meet training schedules or operational needs.
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, telephone, copy machine/printer.
- Ability to sit at a computer terminal for an extended period.
- Specific vision abilities required by this job include close vision requirements due to computer work
- Light to moderate lifting up to 10 pounds.
Work Environment:
- The role is based on an office setting with occasional work in training facilities, including simulators.
- Moderate noise (i.e., business offices with computers, phones, printers, and overhead lights).
- Ability to work in a confined office or open cubicle environment
The work physical demands and environmental characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.
National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.
