About Sephora
Sephora, a distinguished name in the luxury beauty retail sector, operates under the auspices of the LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a dynamic and inclusive work environment, fostering creativity and excellence among its employees.
Responsibilities
- Supervise all sales floor areas, including beauty, skincare, fragrance, and haircare, ensuring adherence to Sephora's sales model.
- Ensure exceptional customer service to meet and exceed company objectives.
- Facilitate timely responses to customer feedback.
- Train team members on customer interaction technologies.
- Support in-store event organization to meet objectives and customer needs.
- Monitor performance management needs and provide necessary coaching.
- Deliver timely feedback for team improvement and conduct regular updates with direct reports.
- Demonstrate a strong understanding of store revenue and business opportunities.
Qualifications
- 1 to 3 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
Skills
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels with clarity and conciseness.
- Proven ability to build teams by attracting and selecting talented store leaders.
Experience Requirements
Minimum 3 years of experience in a similar role within a high-volume retail environment.
Job Benefits
Employees enjoy discounts, complimentary products, and exclusive brand events. Significant investment in training for personalized career development is provided.
Sephora Culture
Sephora prides itself on a vibrant workplace culture where employees are surrounded by the most skilled individuals in the industry. The company emphasizes a supportive environment that encourages professional growth and innovation.
