About Louis Vuitton
Louis Vuitton, a distinguished brand within the LVMH conglomerate, epitomizes luxury and innovation in the fashion and leather goods sector. As an employer, Louis Vuitton offers a dynamic and inclusive workplace where creativity and excellence are at the forefront, providing employees with unparalleled opportunities for growth and development within the prestigious LVMH family.
Responsibilities
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Qualifications
- Minimum of 6 years customer service experience with at least 3 years management experience in leading a team.
- Tertiary education preferred.
- Strong knowledge in fashion and luxury retail industry.
Skills
- Strong analytical skills
- Action and results oriented
- Detail oriented
- Entrepreneurial flair
- Presentable, creative, dynamic and self-motivated
- Open-minded and adaptable
- Proficiency in English and at least one other Asian language
- Computer literacy
Experience Requirements
Minimum of 6 years in customer service with at least 3 years in a management role leading a team.
Education Requirements
Tertiary education preferred.
Job Benefits
Competitive benefits package including opportunities for professional development within the LVMH group.
Louis Vuitton Culture
The culture at Louis Vuitton is one of innovation, creativity, and excellence. Employees are encouraged to express their individuality while working collaboratively in a supportive and inclusive environment. The brand values diversity and fosters an atmosphere where all team members can thrive and contribute to the brand's legacy of luxury and craftsmanship.
