About Louis Vuitton
Louis Vuitton, a prestigious brand under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic and enriching work environment, fostering professional growth and creativity. The brand is committed to upholding its legacy of excellence while nurturing talent across its global operations.
Responsibilities
- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Qualifications
- Minimum of 6 years customer service experience with at least 3 years management experience in leading a team.
- Tertiary education preferred.
- Strong knowledge in fashion and luxury retail industry.
Skills
- Strong analytical skills
- Action and results oriented
- Detail oriented
- Entrepreneurial flair
- Presentable, creative, dynamic and self-motivated
- Open-minded and adaptable
- Proficiency in English and at least one other Asian language
- Computer literacy
Experience Requirements
A minimum of 6 years in customer service with at least 3 years in a managerial role leading a team.
Education Requirements
Tertiary education preferred.
Job Benefits
The role offers a comprehensive benefits package, including opportunities for professional development and career advancement within the esteemed Louis Vuitton brand.
Louis Vuitton Culture
Louis Vuitton fosters a culture of excellence, creativity, and innovation. The brand values diversity and inclusion, promoting a collaborative and supportive work environment where employees are encouraged to reach their full potential.
