About Tiffany & Co.
Tiffany & Co., a distinguished name in luxury and elegance, is renowned for its iconic Blue Box and a legacy of exquisite designs spanning over 180 years. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of a global luxury conglomerate. The brand is committed to excellence, sustainability, and the continuous development of its employees, offering a unique workplace that values passion, professionalism, and high standards.
Responsibilities
- Execute exceptional retail performance to ensure sales and service, including implementing and reinforcing sales strategies.
- Ensure operational excellence by maintaining quality and quantity of stock and supporting back-of-house operations.
- Foster a collaborative team environment through daily coaching, industry updates, and adherence to Tiffany's cultural values.
- Consistently deliver an elevated in-store luxury experience, addressing customer issues and complaints effectively.
- Cultivate customer relationships to drive loyalty and increase sales through personalized interactions and participation in events.
Qualifications
- Previous experience in retail or luxury retail, or relevant customer-related experience such as luxury hospitality.
- Experience in people management, sales generation, and achieving sales results.
- Flexibility to work in various roles based on business needs, including sales floor and operations.
- Willingness to work non-traditional hours, including evenings, weekends, and holidays.
- Excellent verbal and written communication skills, with strong interpersonal abilities.
- Proficiency in Microsoft Office Suite, client tracking systems, and POS systems.
- Dynamic team player capable of motivating staff and building local and regional networks.
- Authorization to work in Switzerland.
- Gemological certification relevant to Switzerland (preferred).
- Business proficiency in German and English; additional languages are advantageous.
Skills
- Leadership and team management
- Sales strategy execution
- Customer relationship management
- Operational excellence
- Communication and interpersonal skills
- Proficiency in Microsoft Office and POS systems
- Flexibility and adaptability
Experience Requirements
Minimum 3 years of experience in retail or luxury retail, or relevant customer-related experience.
Job Benefits
Tiffany & Co. offers excellent rewards, benefits, and opportunities for training and development.
Tiffany & Co. Culture
Tiffany & Co. fosters a culture of innovation, collaboration, and positivity. Employees are passionate about luxury, sales, and customer service, and the company is dedicated to recognizing and rewarding excellence.
