About Fubo:
With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. Fubo operates in the U.S., Canada, France and Spain. The company also has a growing technology center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.
We’re rapidly growing in employees, subscribers, and content offerings! Which means we need your help taking us to the next level.
Fubo is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.
About the role:
*This role is a remote contractor position in the Dominican Republic*
Fubo is currently seeking a bi-lingual (Spanish and English) Customer Care representative to deliver world-class support and build customer satisfaction and loyalty by handling all inquiries regarding Fubo’s service and customer subscriptions over the phone and online (via email and social media). We need a resourceful and attentive individual who can best use all their tools and technologies to help resolve customer service issues. The ideal candidate will be expected to complete ongoing training to stay abreast of product, service, policy changes, and technical issues relevant to our users.
The candidate will also provide effective and timely resolution of a range of customer inquiries from billing, technical, and social media and should strive for a one-call resolution of customer issues.
Education and Technical Requirements:
Knowledge, Skills, and Abilities:
Other Requirements:
