**Location:** This role is based in Frankfurt, Germany. With time spent working in the office and at home.
**Flexible working:**All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with...
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**Job Type:** Permanent
**Location:** This role is based in Frankfurt, Germany. With time spent working in the office and at home.
**Flexible working:**All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. .Following the German local policy for flexible working, you can work both in the office and remotely. Only 4 days of presence per month at the Frankfurt-Niederrad office are mandatory. In addition, a working time account facilitates a healthy work-life balance, and the weekly working hours of 38.5 hours can be arranged flexibly between 6 a.m. and 9 p.m.
We offer 30 days annual leave, flat hierarchies and an open, employee-oriented corporate culture, Germany Job Ticket, meal vouchers, corporate health management with various offers and much more
**Who are we?**
Standard Life was founded in Edinburgh in 1825 and offers unit-linked life and pension insurance policies that combined insurance coverage with thoughtful investments. We have been successful in the German insurance market for over 26 years and specialize in independent distribution. Since 2018, we are part of the Phoenix Group. At Standard Life, we are committed to helping people live a life full of opportunities. That's why we encourage initiative and proactive thinking and action. Because we value nothing more than actively moving toward the future rather than just watching it.
We want to be the best place that any of our 6,600 colleagues have ever worked.
We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
**The role**
To strengthen our service team, we are looking for several Life Insurance Clerks (m/f/d) for our Frankfurt am Main location as soon as possible. This team is responsible for processing customer and broker inquiries regarding . This role holds
• Independent telephone and written support of business partners and customers
• Competently answering customer and broker questions regarding their contracts andStandard Life products
• Complete process processing up to the creation of addendums
• Quotation calculations
• Implementation of all types of contract amendments
• Processing of third-party rights
• Processing terminations and contract expiries
This is role is located in Germany. Work- and Residence Permission for Germany as well as fluent German Language skills are a must.
**What are we looking for?**
Professional Training (Ausbildung Versicherungskaufmann (m/f/d)) or equivalent qualification with relevant professional experience
• Good knowledge of life insurance/private pensions with at least two years of professional experience
• Basic knowledge of the investment sector
• Strong customer focus and ability to work as a team
• Strong communication skills
• Independent, efficient working style
• High motivation for change, a solution-oriented and decisive approach, and a high degree of commitment
**Essential requirement:**
- work- and residence permission for Germany
- fluent German language skills
- professional training “Versicherungskaufmann/ Versicherungskauffrau” (or foreign equivalent)
**We want to hire the whole version of you.**
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.
**Find out more about #LifeAtPhoenix**
- Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues: [www.thephoenixgroup.com/careers/talk-to-us](http://www.thephoenixgroup.com/careers/talk-to-us)
**We value diversity in our workforce and welcome enquiries from everyone.**
